Paying Your Rent

Rent is due by the first of the month (see your contract). We offer a variety of payment options to make your life easy, including:

  • Pay-by-phone @ 501-286-7706

  • Pay by check

  • Pay online via eMove

  • Pay by major credit cards

  • Pay automatically

  • Pay in-person during regular office hours

Late fees are assessed for payments not received by the 15th. Check with the office, review your contract or refer to the Fees page of this website for a complete schedule of late payment penalties.

Lost Keys

If you lose the key to the lock on your unit, contact a local lock-smith for assistance.

If you lose a key to the Climate Control door, please stop by the office for a replacement.  You must stop by in person and prove your identity.  There is a small fee for the service.

Pest Control

Pests can be a huge issue for some storage facilities. While contractually it is the renter's responsibility to protect their stored items, we are serious about maintaining a pest free environment.

What do we do about it?

  • We trim shrubbery, bushes and other landscaping away from storage units.

  • We contract with a licensed pest professional who has experience in commercial facilities to routinely inspect and treat the property.

  • We provide a new "sticky trap" for each newly rented unit and encourage our renters to replace them regularly.

What you can do about it?

  • Store items in sealed plastic containers (rather than cardboard boxes) to prevent pests like rodents from nesting inside.

  • Clean all items you plan on storing prior to packing. Remove any residue from clothing and furniture. Remove crumbs and food remnants from inside kitchen appliances.

  • Wash items like clothing and linens at a hot temperature before storing to eliminate pests or pest eggs.

  • Don’t store perishable food items or live plants inside storage units, as these items attract pests.

  • Before placing items into your unit, thoroughly inspect them to ensure pests are not hiding in any boxes or items.

  • Store boxes on a raised pallet or rack.

  • Regularly clean out your storage and check for signs of pests.

  • If you notice signs of an infestation, contact the facility manager immediately and work with her to eliminate the invasion promptly.