Smart Entry

Coming Soon


Big changes are coming to Deer Creek Mini Storage 

during the week of January 10, 2022!

We will be converting our gate system and unit slide locks to use the Janus NoKe Smart Entry System.

Follow this page for more details.

A Sneak Peak

Customer Benefits

How the Janus NoKe system makes your storage life easier!





And most of all,

there is no padlock to purchase

and

no chance for a potential thief to try to cut your padlock off.


MUCH MORE SECURE!


Frequently Asked Questions

Sign me up! How do I get started?

We will send you a text message once the NoKe hardware is installed on your unit.  You can download the app by clicking on the link in the text message.  The text message will come from phone number 470-264-7140.

It will look like this:

Sample Text Message


Alternately, you can search in the app store for “Storage Smart Entry” and download it just like you would any other app.

Once the app is downloaded click “open” and it will take you to the login screen.  You can use either a phone number or email address to connect to your rental account.  Be sure to use the same phone or email that you used when you set up your account.


I have multiple units. How does that work?

The “Storage Smart Entry” will recognize all of your units based on the phone number or email address you provide when you log in.  (This information MUST match what is on your online rental account in Easy Storage.) The app will show each of your units on the mobile screen.  Click the icon for the unit you want to open to unlock that individual unit.


If you happen to have multiple login accounts on Easy Storage, make sure you have the same phone number and email address on all of them.  Otherwise you will have multiple login IDs for the app.

 

If you don't see all of your units on the app, please contact us for assistance.


 

I seem to be having trouble. What should I do?

Freezing? Crashing?  Spinning?  Can't Connect?


Try these steps:


- Force close the app.  Re-open it and log in again.

- Check for updates in the app store.  Try updating the app if there is an update available.

- Check to make sure Bluetooth and Location Services are turned on (Try turning them off and back on.)

- Restart your phone

- Still not working, delete the app and reinstall it.


STILL NOT WORKING!  Ugh!  We feel your pain.  

Your next step is to access the Help & Support page provided by NoKe in the app,


Start by clicking on the "hamburger" at the bottom right of the phone app screen.

Hamburger

Then click on "Help & Support".

From there you can review the FAQS page or call NoKe support.

(We placed a test call to the support line and found them to be exceptionally helpful.)


Can I reset my own password?

Absolutely.  Click "Reset Password" on the LOGIN SCREEN.


Can I let someone in my unit?

Our customers often need to allow someone else to access their storage unit. 

Family members? Employees?  A neighbor? 

 

In the past, the only way to make that happen was to give them a physical key to your unit and to provide them with the gate code.  If you have called us to help, you quickly discovered that we are legally not able to grant access to anyone who is not listed on your account.

 

Now, with the “Storage Smart Entry” app, it’s easy to help a trusted friend or family member access your storage unit by sending them a digital key through the Storage Smart Entry app. To share your digital key, click on the plus sign in the top right-hand corner of your Storage Smart Entry app and select “Share Unit.”  Type in the cell phone number of the person you would like to share the key to and select the unit or entry point that you’d like them to get access to. The new user will instantly receive an automated text message with a link to the Storage Smart Entry app and your digital key which grants them access to the unit.

 

You will be able to see who you have given access to and can remove access at any time – all through the “Storage Smart Entry” app.

 

What smart devices are supported?

The Nokē Smart Entry app is compatible with iOS devices that have Bluetooth 4.0 LE hardware and running iOS 7.0 or later (iPhone 4S or newer, iPod Touch 5G or newer, iPad 3G or newer, iPad minis).

It is also compatible with Android devices that have Bluetooth 4.0 hardware and running Kit Kat (4.4) versions of the Android operating system (including Samsung Galaxy S4 or newer, HTC One or newer, and several more).

* With the iPhone application, when the user is not actively using the app, the system moves it to the background state. For many apps, the background state is just a brief stop on the way to the app being suspended. Suspending apps is a way of improving battery life. It also allows the system to devote important system resources to the new foreground app that has drawn the user’s attention. Because of this, once you open the application, over time and as you open more apps, the app will become suspended and need to be re-launched.

More Frequently Asked Questions

What do the different colored lights mean on the storage unit button?

Red  -- Locked.

Green -- Unlocked.

No Light -- Sleeping.

How secure is Bluetooth?

The Nokē Smart Entry system works using Bluetooth 4.0 which contains the highest level of security. Bluetooth 4.0 LE uses 128-bit AES CCM Encryption algorithm to ensure transmissions are encrypted and secure so hackers can't access your storage unit.

In addition to standard Bluetooth encryption, Nokē Smart Entry employs the latest in PKI technology and uses cryptographic key exchange protocol to keep your unit secure.

What if I don’t have a smartphone?

Don’t have a smartphone? No problem. With the Nokē Smart Entry system renters will also have access to a key fob for use at their unit. Renters will incur a one time fee for each key fob needed. If you lose or damage your key fob, you will be charged a new one time fee for a replacement.


Please contact the office to make an appointment for programming and pickup.  We do NOT send key fobs through the mail.

Can my fob be the primary method I use to access my storage unit?

Yes

How do I open my storage unit with my smartphone?

a.     Ensure Bluetooth and location services are on.

b.    Open the app.

c.     Set up your account login details.

d.    Verify the unit icon within the app matches that of your lock.

e.     Follow app prompts for locking and unlocking the unit.

How do I open my unit with my FOB?

a.     Squeeze the fob close to the lock on your unit.

b.    When the light on the lock changes from red to green, your unit is unlocked.

Need More Help?

For more information or additional questions

Call us at (833) 832-4552

Email us at deercreekcabot@gmail.com 

Your questions will be addressed during normal office hours.


About Nokē:

Founded in 2014, Nokē is a Utah-based, leading-edge tech company, revolutionizing the physical security industry with its transformative smartlock hardware and software solutions. Noke Inc. designs and manufactures the Noke line of smart-locks, providing a reliable, safe, and cost-effective way for businesses to eliminate the pain points of key management. Noke gives companies a valuable security product to add to their collection of Iot devices as a means to secure and monetize ships, trucks, buildings, utility cabinets, warehouses, and more. For more information visit http://www.noke.com.

 

About Janus:

Janus International Group, LLC (http://www.janusintl.com) is the leading global manufacturer and supplier of turn-key self-storage building solutions including: roll up and swing doors, hallway systems and relocatable storage units, and facility and door automation tools. The Janus team operates out of several U.S. locations and five locations internationally. Janus is owned by Clearlake Capital Group, L.P. a CA based private equity firm.

*Janus acquired Nokē, Inc. in 2018.