Thank you for calling

Here are some things that might be helpful to know while you are waiting for a response from us.

1 - Please do leave us a message.  You may also reply back to us via text. We typically return calls during normal office hours as posted on the home page of this website.

2 - If you want to rent a unit from us, click on the RENT STORAGE tab above.  If you need an additional unit, log into your account and click the RENT UNIT tab to add an additional unit to your account.

3 - If you need help with the NoKe app, click on the SMART ENTRY tab above or call 833-257-0240.

4 - If you see something strange happening at the facility, do leave us a message.  If it looks like a security breach happening or some physical emergency, please also call 911 and report it to the police (if that is appropriate).

5 - We are dedicated to the security of our customers. As a result,  NO we cannot open your unit remotely.  Nor can we give out passwords over the phone.  This website and the Noke Smart Storage app both have a password reset function to help you manage that for yourself. 

6 - If the gate fails to open, please let us know.  Usually, that happens because an incorrect code has been entered or the pound sign (#) was not entered. That will also happen if your account is not current.  Making your payment online (Click the Make A Payment / Login button above) should result in your gate code working for you in a matter of a few minutes.  If it is an actual hardware issue, we will call a technician.  The technician usually comes within 24 to 48 hours on regular business days.